If you no longer want MTN CallerTunez on your line, you can deactivate the service by sending STOP to 410. You can also dial *410# to access the CallerTunez menu. MTN uses different instructions for Mytunez, so it is important to identify the service before using an alternative cancellation code. MTN’s CallerTunez information confirms the current CallerTunez deactivation method.
Quick Ways to Cancel MTN CallerTunez
| What you want to do | Current method | What it is for |
|---|---|---|
| Cancel MTN CallerTunez | Send STOP to 410 | Deactivates the CallerTunez service |
| Manage CallerTunez | *410# | Opens the CallerTunez USSD menu |
| Cancel MTN Mytunez | Send CANCEL or NO to 4100 | Unsubscribes from Mytunez |
| Check other active MTN VAS | *305# | View and manage active value-added services |
| Get help from MTN | 300 | Contact MTN customer care |
MTN’s current CallerTunez information lists STOP to 410 for deactivation and *410# for CallerTunez access, while MTN’s Mytunez information uses 4100 for Mytunez commands. MTN also provides *305# for managing active VAS.
How to Cancel MTN CallerTunez by SMS
To cancel MTN CallerTunez by SMS, send STOP to 410. This is the direct SMS method listed by MTN for deactivating the CallerTunez service.
- Open the SMS or Messages app on your phone.
- Create a new text message.
- Type STOP.
- Send the message to 410.
- Follow any response or confirmation from MTN.
If your intention is to stop the entire CallerTunez service, use STOP rather than relying on older online instructions that tell you to send different commands to 410. MTN’s current CallerTunez help information identifies STOP to 410 as the service deactivation command.
How to Cancel MTN CallerTunez With *410#
Dial *410# from your MTN line to access the CallerTunez USSD menu. The available options can be used to manage the CallerTunez service.
- Dial *410# from your MTN number.
- Review the CallerTunez options displayed on your screen.
- Select the option for managing or cancelling the service when it appears.
- Confirm the action as instructed by the USSD menu.
USSD menu wording can change, so follow the options displayed on your line rather than relying on a fixed menu number copied from an older article. MTN’s CallerTunez service page identifies *410# as the CallerTunez access code.
Deleting a CallerTune Is Not the Same as Cancelling the Service
Deleting an individual tune does not necessarily mean that you have cancelled the CallerTunez service. If your goal is to stop the subscription and prevent the service from continuing, use the service deactivation option rather than simply removing one tune.
This distinction matters because CallerTunez can contain individual tunes and bundled content. If you only want to remove a particular tune, use the relevant tune-management option. If you want to stop CallerTunez altogether, use STOP to 410.
MTN’s CallerTunez help page distinguishes service deactivation from managing individual tunes.
What If You Have MTN Mytunez?
Mytunez has separate cancellation instructions from the main CallerTunez service. MTN’s current Mytunez information lists CANCEL or NO sent to 4100 for unsubscribing from Mytunez.
- Open your Messages app.
- Type CANCEL or NO.
- Send the message to 4100.
- Follow any response from MTN.
You can also use *410# for Mytunez management. The important point is not to confuse the Mytunez 4100 instructions with the main CallerTunez SMS cancellation command, which is STOP to 410. MTN’s Mytunez help information provides the current Mytunez instructions.
Why Do I See 4100 on Older MTN CallerTune Articles?
If you search for MTN CallerTune cancellation instructions, you may find older pages telling you to use 4100. That information appears in older community discussions and is also used by MTN for Mytunez, which can create confusion between the two services.
For the main MTN CallerTunez service, the current MTN instruction is STOP to 410. For Mytunez, MTN currently lists CANCEL or NO to 4100.
This distinction is useful when an old article gives you a cancellation number that does not match the service on your line.
How to Check Other Active MTN Services
If you cancelled CallerTunez but still notice an unexpected MTN deduction, check your other active value-added services with *305#.
- Dial *305# on your MTN line.
- Open the option for viewing active services.
- Review the services listed on your line.
- If you identify an unwanted service, use the available cancellation option.
MTN’s *305# VAS management service is designed to let subscribers view active value-added services and manage them.
If you want a broader guide to checking services on your MTN line, you can also read how to check active services on MTN.
What to Do If MTN CallerTunez Is Still Active
If you sent STOP to 410 but still believe CallerTunez is active, work through the following checks:
- Confirm that you sent STOP to 410.
- Use *410# to access the CallerTunez menu.
- Check other active VAS with *305#.
- Look at your recent MTN airtime deductions to identify whether another service is responsible.
- If the issue remains unresolved, contact MTN customer care on 300.
Do not assume every unexpected deduction is caused by CallerTunez. Checking the active-service list can help identify another MTN VAS that may be responsible.
How to Contact MTN About CallerTunez
Call MTN customer care on 300 if you cannot deactivate the service or need help investigating an unexpected charge. Tell the representative that you want to deactivate CallerTunez and provide the relevant details about the subscription or deduction.
MTN’s current contact page provides its customer-support channels.
How Much Does MTN CallerTunez Cost?
MTN’s current CallerTunez pricing distinguishes between individual tunes and bundled Tunez. The current MTN service page lists individual CallerTunez options at ₦50 for 7 days and ₦100 for 30 days. It also lists bundled options at ₦100 for 7 days and ₦200 for 30 days.
These prices are included here only to help explain why an unwanted CallerTunez subscription can result in repeated deductions. If your main goal is to stop the service, the cancellation instructions above are more important than the pricing.
See MTN’s current CallerTunez service information for the available service options.
Frequently Asked Questions About Cancelling MTN CallerTunez
What is the MTN CallerTunez cancellation code?
The MTN CallerTunez cancellation method is to send STOP to 410. This deactivates the CallerTunez service according to MTN’s current CallerTunez instructions.
How do I cancel MTN CallerTunez without using the app?
Send STOP to 410 by SMS. You can also dial *410# to access the CallerTunez USSD menu. You do not need to rely on the MyMTN app to use the direct SMS cancellation method.
What does *410# do on MTN CallerTunez?
*410# opens the CallerTunez USSD menu. Use the options displayed on your line to manage the service.
What is the difference between 410 and 4100?
410 is used for the current CallerTunez SMS deactivation command: STOP to 410. MTN’s Mytunez instructions use 4100 for commands including CANCEL or NO. The two numbers should not be treated as interchangeable.
How do I cancel MTN Mytunez?
Send CANCEL or NO to 4100. You can also use *410# for Mytunez management. MTN’s Mytunez information provides the service-specific instructions.
How do I check whether another MTN subscription is active?
Dial *305# and use the Active Services option. This is useful if you have cancelled CallerTunez but continue to see deductions and need to determine whether another VAS is active.
What should I do if I am still being charged after cancelling CallerTunez?
Check your active VAS with *305# and contact MTN on 300 if the problem continues. This helps distinguish a CallerTunez issue from another active service on the line.
Can I delete a CallerTune without cancelling the whole service?
Yes, managing or deleting an individual tune is different from deactivating the CallerTunez service. If you want to stop the service itself, use the deactivation method rather than only deleting a tune.
Does cancelling CallerTunez permanently prevent me from subscribing again?
Cancellation deactivates the current service; it should not be described as a permanent ban on future subscriptions. If you later choose to use CallerTunez again, follow MTN’s current subscription instructions.
Final Answer: How to Stop MTN CallerTunez
To cancel MTN CallerTunez, send STOP to 410. If you prefer USSD, dial *410# to manage the CallerTunez service. If the service is actually Mytunez, use CANCEL or NO to 4100. If you are trying to identify another unwanted MTN subscription, dial *305# to check active VAS.
If the service continues after these steps, contact MTN on 300 and ask for help with the CallerTunez subscription or the specific airtime deduction.
For related MTN account-management help, see how to check active MTN services and how to cancel other MTN subscriptions.
This article helps alot, but I think it’s a little bit outdated, as network providers have updated most of their services.