
Forgotten your Access Bank account number? The easiest place to start is *901# on the mobile number linked to your account, while AccessMore, Internet Banking, your bank statement and Access Bank customer support provide alternatives when USSD is unavailable. This guide shows you the practical ways to find your 10-digit Access Bank account number without guessing or relying on an outdated shortcut.

How to Check Your Access Bank Account Number With *901#
Access Bank’s *901# USSD service is the most convenient option when you have the mobile number registered with your account. The service works on both smartphones and feature phones, so you do not need mobile data to access USSD banking. Access Bank’s USSD information confirms that the service is available on different phone types.
To retrieve your account details:
- Open the phone dialer on the mobile phone linked to your Access Bank account.
- Dial *901#.
- Follow the account enquiry options displayed on your screen.
- Select the option relating to your account information or account number when it appears.
- Enter your USSD PIN if Access Bank requests it.
- Follow the final prompt to view your account information.
Use the menu displayed on your phone rather than relying on a fixed option number. USSD menu structures and shortcuts can change, while Access Bank’s current help pages continue to identify *901# as its USSD banking service.

What Is the Access Bank Code for Checking an Account Number?
The main Access Bank USSD code is *901#. Access Bank’s current help page lists several *901# services, including *901*00# for checking your account balance.
For that reason, do not rely on old articles that present a particular *901 shortcut as a permanent account-number code. If your goal is to find your account number, start with *901# and follow the current account enquiry menu displayed by Access Bank.
If you also need to check your balance, see our guide to checking your Access Bank account balance.
Can I Check My Access Bank Account Number Without Internet?
Yes. You can use Access Bank’s USSD service without opening a website or mobile banking app. This is particularly useful if you have a feature phone or your smartphone currently has no internet connection.
Access Bank specifically states that its USSD service can be used on both smartphones and feature phones.
The important requirement is access to the mobile number and USSD service associated with your Access Bank profile. If the request fails because of registration or authentication issues, use one of the alternative methods below.
How to Find Your Access Bank Account Number on AccessMore
If you already use AccessMore, the mobile app gives you another way to access your banking information. Access Bank describes AccessMore as its mobile banking application and provides download and onboarding instructions through its official website.
- Open the official AccessMore app on your smartphone.
- Sign in using your existing AccessMore credentials.
- Open your account information or dashboard.
- Look for the account associated with your profile.
- View the account details displayed for that account.
Access Bank’s official AccessMore information confirms that the app provides personalized dashboards and account-related banking functions.
If you do not already have the app, use Access Bank’s official AccessMore page rather than downloading an application from an unknown website.
How to Check Your Access Bank Account Number Through Internet Banking
Internet Banking is another option if you have already registered for Access Bank’s online banking service.
- Open Access Bank’s official online banking platform.
- Sign in with your registered credentials.
- Open your account information or account summary.
- Identify the account whose details you need.
- Copy the 10-digit account number shown for the account.
Always make sure that you are using an official Access Bank website before entering your username, password or other banking credentials.
How to Find Your Access Bank Account Number on a Bank Statement
If you have an electronic or printed Access Bank statement, check the account-identification section near the beginning of the document.
- Open your latest Access Bank statement.
- Look for Account Number or the account-information section.
- Check the 10-digit number associated with your account.
- Compare the account-holder information with your own details before using the number.
An old statement can be useful when you have temporarily lost access to your phone or banking app.
Can Access Bank WhatsApp Banking Help You Find Your Account Number?
Access Bank operates WhatsApp Banking through 09090901901. The bank currently lists this number among its official support channels.
If you need help with your account details, you can contact the official WhatsApp Banking service and follow the available prompts.
- Save 09090901901 to your phone.
- Open WhatsApp and locate the Access Bank service.
- Start the conversation using the available prompt.
- Follow the identity-verification instructions.
- Use only the information and services presented through the official channel.
Do not send your PIN, OTP, password or full card details to anyone claiming to be an Access Bank representative. Access Bank explicitly warns that it will never ask customers for their full card PAN, PIN, OTP, password or BVN through its support channels.
How to Check Your Access Bank Account Number Without an ATM Card
You do not necessarily need your physical ATM card to find your account number. If you still have access to your registered mobile number, start with *901#. If you can sign in to AccessMore or Internet Banking, those channels can also help you access your account information.
If your problem is specifically a lost or stolen card rather than a forgotten account number, you can also read our guide on how to block your Access Bank ATM card.
What If Your Registered Phone Number Is No Longer Available?
If you changed your phone number or no longer have access to the number linked to your Access Bank account, the USSD service may not work as expected.
Access Bank’s USSD support information explains that some requests require the registered phone number.
In this situation, contact Access Bank through an official support channel or visit a branch so your identity and account can be verified.
If you have multiple Access Bank accounts associated with different records, Access Bank also provides procedures for resolving account-profile issues through its support channels.
How to Contact Access Bank When You Cannot Find Your Account Number
If USSD, AccessMore and your existing banking records do not give you access to the account number, contact Access Bank directly.
- Phone: 07003000000, 0201-2802500, 0201-2712005-7 or 0201-2273000-9.
- WhatsApp Banking: 09090901901.
- Email: contactcenter@accessbankplc.com.
- Branch: Visit an Access Bank branch for assistance and identity verification.
These contact channels are listed on Access Bank’s current official contact and complaint pages.
For account-security problems, you can also read our guide on how to block an Access Bank account.
What If You Forgot Your Access Bank USSD PIN?
If you remember your account number but cannot remember your USSD PIN, do not repeatedly guess the PIN or give it to another person.
Access Bank’s current USSD FAQ provides a PIN-reset process through *901#. The bank states that customers can select the PIN-reset option, enter their date of birth in the requested format and create a new PIN. It also lists *901*0# as a PIN-reset route.
If you are unable to reset the PIN, contact Access Bank through an official support channel.
What Is the Difference Between an Account Number and BVN?
Your bank account number identifies your individual bank account, while your Bank Verification Number (BVN) is an 11-digit identity number used across Nigeria’s banking industry.
Access Bank states that the BVN is an 11-digit number used to identify individuals across the Nigerian banking industry.
If you are actually trying to find your BVN rather than your account number, see our guide on how to check your Access Bank BVN.
Do not share your BVN, PIN, OTP or password with an unknown person. Access Bank specifically warns customers that it will not request confidential credentials such as PINs, OTPs, passwords or BVNs through its support channels.
Why Is *901# Not Working for Me?
If *901# is not working, the problem may be related to your registered phone number, network service, USSD registration or an incorrect entry.
Try these steps:
- Confirm that you are using the phone number registered with Access Bank.
- Check whether your mobile network has adequate service.
- Dial *901# again and follow the current menu.
- If you forgot your USSD PIN, use Access Bank’s PIN-reset procedure.
- Try AccessMore if you can securely sign in.
- Contact Access Bank if the problem continues.
Access Bank says an unsuccessful USSD request can occur when a transaction requires a registered phone number or when an incorrect entry has been made.
Is There a Charge for Access Bank USSD?
USSD charges can change, so check Access Bank’s current service information rather than relying on an old article quoting a fixed fee.
The bank’s current Help section identifies the available *901# services and provides access to its service-charge information.
This is another reason to avoid treating an old USSD code or fee quoted on another website as permanently current.
Frequently Asked Questions
What is the code for checking my Access Bank account number?
Start by dialing *901# from the mobile number linked to your Access Bank account and follow the current account-enquiry options. Access Bank currently identifies *901# as its USSD banking platform.
How many digits is an Access Bank account number?
An Access Bank Nigerian account number is a 10-digit NUBAN.
Can I check my Access Bank account number without internet?
Yes. USSD banking works without mobile internet, and Access Bank states that its USSD service can be used on both smartphones and feature phones.
Can I check my account number without an ATM card?
Yes. You can try *901#, AccessMore, Internet Banking, your bank statement or Access Bank’s customer-support channels.
What is Access Bank’s WhatsApp number?
Access Bank currently lists 09090901901 for WhatsApp Banking.
What should I do if I forgot my Access Bank USSD PIN?
Use Access Bank’s official PIN-reset process through *901# or *901*0#. If you cannot reset it, contact Access Bank through an official channel.
Can I get my account number from Access Bank customer care?
Contact Access Bank through its official customer-service channels and complete any identity verification required before account information is disclosed. Current official channels include telephone, email and WhatsApp Banking.
What should I do if I lost my phone?
If you believe your banking information could be compromised, contact Access Bank immediately. The bank’s USSD guidance also provides a way to block an account after losing a phone.
Final Thought
If you simply forgot your Access Bank account number, start with *901# on the phone number linked to your account. If that does not work, check AccessMore, Internet Banking or a recent statement, then contact Access Bank directly if you no longer have access to your registered number or banking credentials.
And if what you actually need is your balance, BVN or a security-related service, use the relevant Access Bank service rather than relying on an old USSD shortcut.
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