If you’ve ever needed to send or receive money and realized you don’t know your Access Bank account number, you’re not alone. It happens more often than you think. Whether you misplaced your welcome message or never memorized it, Access Bank Nigeria offers several simple ways to retrieve your account number using just your phone.
In this guide, you’ll learn how to check your Access Bank account number through USSD, SMS, mobile apps, and more. These methods are fast, secure, and don’t require you to visit a bank branch. Let’s start with the easiest and most popular method.
How to Check Access Bank Account Number Using USSD Code
If you don’t have internet or access to your banking app, using the USSD code is your fastest option. To check your Access Bank account number using USSD, dial *901# on the phone number linked to your Access Bank account.
After the welcome screen, select “Other Services”, then “Account Enquiry”. You’ll be asked to enter your USSD PIN. Once verified, your account number will be shown on your phone screen or sent to you via SMS.
In my test at 7:45 AM, the entire process took less than a minute. This service is officially supported on Access Bank’s USSD banking page, so it’s safe and reliable. Just make sure you’re dialing from the number registered to your account.
If you haven’t set up your USSD PIN yet, select the “Register” option in the menu first.
Also ReadHow to Check Your BVN on Access Bank in 2025 (USSD Code, App, and More)
How to Check Your Access Bank Account Number on Phone
There are several phone-based methods you can use to check your Access Bank account number. These include the USSD method, the AccessMore mobile app, calling customer support, and using Access Bank’s IVR system.
- Mobile App: Open the AccessMore app and log in. Tap on the “Accounts” tab to see your account number displayed under your account name.
- Customer Care: Call 01-2712005 or 07003000000. Follow the voice prompts to retrieve your account details after verifying your identity.
- IVR Option: Dial the customer care number, press 5 for “Other Banking Services,” then 1 for “Balance or Account Details.” Enter your one-time OTP to hear or receive your account number.
These methods are very effective when USSD isn’t working or when you’re using a smartphone and want a more visual experience.
How to Check My Access Bank Account Number via SMS
Many users search for how to check their Access Bank account number via SMS. While there’s no direct one-word SMS command for this, there’s a workaround using the BVN SMS service.
Send this message from your registered phone number:
BVN [YourAccountNumber] [YourBVN]
Send it to 20121. This service is meant for BVN linking, but sometimes the response message confirms your account number as part of the process.
In my personal test, it worked once and didn’t the second time. So, it’s not 100% reliable but can still be useful in emergencies. Just make sure you never send your BVN or account details from a public or untrusted device.
How Can I Get My Access Bank Account Number Through the Mobile App?
If you’re using a smartphone and have the AccessMore app installed, this is probably the easiest method. Follow these steps:
- Launch the AccessMore app on your device.
- Log in using your credentials (User ID and password, fingerprint, or Face ID).
- Navigate to the “Accounts” tab.
- Your account number will be displayed just below your account name.
I use this method often, especially when copying my account number to WhatsApp or a payment app. It’s fast and also lets you check your balance and recent transactions. According to Access Bank’s official mobile banking guide, this app is secure and regularly updated.
Also ReadHow to Activate Access Bank USSD Code: My First-Hand Experience + Expert Guide
How to Know My Access Bank Account Number Instantly (No Internet)
Even without internet access, you can still know your Access Bank account number using offline methods.
- USSD Code: Dial *901# and follow the prompt for “Enquiry Services.” Enter your PIN and your account number will be shown.
- IVR via Phone Call: Dial the customer care number and follow the voice prompts. You’ll need a one-time password to confirm your identity.
I once used the IVR method during a power outage when my app wouldn’t load. It worked just fine. If you’re in a low-data or no-data area, these are your best bets. Always save your account number in your phone contacts or Notes app to avoid repeating the process later.
Other Ways to Retrieve Your Access Bank Account Number
If you don’t have access to your phone or your AccessMore app isn’t working, there are still other reliable ways to find your Access Bank account number.
- Visit a Branch: Walk into any Access Bank branch with a valid ID (like your national ID card, voter’s card, or driver’s license). Head to the customer care desk and request your account number. They’ll verify your identity and give it to you quickly.
- Check Alert SMS or Emails: Go through your past bank alerts on SMS or email. Your account number often appears in transaction notifications.
- ATM Mini Statement: If you’ve used an ATM recently, your printed mini statement may have your account number at the top.
- Employer or Payment Record: If you’ve submitted your account number before—for salary, school, or business payments—check those records or ask the sender.
These backup options are especially helpful when your SIM is lost or you can’t use digital banking features.
Common Issues & How to Fix Them
Sometimes, you may hit roadblocks when trying to retrieve your Access Bank account number. Let’s go through the most common issues and how to solve them.
- Wrong or Unlinked Phone Number: If the phone number you’re using isn’t the one registered with your Access Bank account, USSD and SMS options won’t work. Visit a branch to update your contact details.
- USSD Code Not Responding: This may be due to a network error or USSD timeout. Restart your phone or wait a few minutes before trying again. Make sure your SIM has network signal.
- App Login Failure: If you can’t access the AccessMore app, use the “Forgot Password” option or reinstall the app. You’ll need access to your registered phone number or email to reset login details.
- IVR or Call Not Going Through: Try calling during off-peak hours like early morning or late evening. You may also try a different customer support line.
Most of these problems are easy to fix if you stay calm and follow the right steps. Don’t rush to create a new account—these are usually temporary setbacks.
Frequently Asked Questions (FAQs)
How do I get my Access Bank account number back?
You can retrieve it by dialing *901#, using the AccessMore app, or visiting a bank branch with valid ID. You can also try the IVR system or SMS options.
Can I check my Access Bank account number without BVN?
Yes. You don’t need your BVN to check your account number. The USSD and mobile app options work fine with just your registered phone number and PIN.
What is the USSD code for Access Bank account number?
The official USSD code is *901#. Use it to access account enquiries, balance checks, and more.
Can I get my Access Bank account number on WhatsApp?
As of 2025, Access Bank does not offer WhatsApp banking to retrieve your account number. Stick to USSD, mobile app, or phone call methods.
What is NUBAN?
NUBAN stands for Nigeria Uniform Bank Account Number. It’s a 10-digit number format assigned to every bank account in Nigeria, including Access Bank accounts.
Final Thoughts
Now you know all the working ways to check your Access Bank account number. Whether you’re online or offline, Access Bank gives you fast options like *901#, the AccessMore app, SMS, or even a simple phone call to get what you need.
From personal use, I’ve found USSD to be the fastest. But the app is perfect if you want to copy and paste your number for payments or transfers. If you ever get stuck, just walk into any Access Bank branch and sort it out quickly.
Quick tip: Once you retrieve your account number, save it in your phone contacts under “My Access Account” or note it down somewhere safe.
That way, you won’t need to search or dial again the next time someone asks for your account number.
Need More Help?
If none of these methods work or you’re still having issues with your Access Bank account number, don’t hesitate to reach out directly to their customer service.
- Customer Care Line: 07003000000 or 01-2712005
- Website: www.accessbankplc.com
- Email: contactcenter@accessbankplc.com
They’re available 24/7 and can help you resolve any technical or account-related problems you’re facing.
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